Data we collect
We collect only business workflow data needed to provide the service. This may include names, phone numbers, inquiry details, order details, follow-up status, and communication notes.
Privacy
Privacy
This draft privacy page explains how Faida+ handles business workflow data for pilot and service conversations.
How data is used
Data is used only to provide workflow support to the client, including action queues, message drafts, call scripts, status tracking, and reports.
No resale
We do not sell or resell leads, customer data, retailer data, or order data.
WhatsApp safety
Faida+ does not use unofficial WhatsApp automation or WhatsApp Web scraping. Customer-facing messages require review before sending.
Opt-out
Opt-out requests are respected and should be reflected in the client's follow-up workflow.
Client separation
Client data is handled separately. Each client's data is kept distinct from other client workflows.
Approval
Customer-facing messages require owner approval in the current workflow.
Correction or deletion
Users can request correction or deletion by contacting genaidesk@gmail.com.